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Tag: airlines

The Importance of Customer Service

Posted on May 16, 2017May 18, 2017 by Sohee Kim

United Airlines has been under fire for its upsetting customer service. On Sunday April 9th, 2017, Doctor Daniel Dao was one of the many passengers boarded on an overbooked flight to Louisville, Kentucky. Seats were needed for four United Airlines employees and three passengers complied without any objections. However, Dao was singled out and was…

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